Legal Policies

Company Information

Fiori Boutique is a sub-brand operating under the umbrella of Bertlie LLC, a registered company in [jurisdiction]. While Fiori Boutique is not a separately registered entity, all products, services, and transactions made through Fiori Boutique are managed and governed by Bertlie LLC. Any references to "we," "us," or "our" in these terms refer to Bertlie LLC and its sub-brand, Fiori Boutique.

We appreciate your trust in us.

Your privacy is our top priority. Rest assured that we will never share, sell, or trade your personal information, including phone numbers and SMS consent, with any third parties under any circumstances. Your data remains secure with us.

1. SCOPE AND MODIFICATION of the privacy policy

This Privacy Policy governs the collection, processing, and disclosure of Personal Data by Fiori Boutique in the context of the use of the Website by Users, and the processing of their Orders. It also details the procedures for exercising their rights by all persons concerned by the Personal Data. The User must read the entire Privacy Policy and accept it without reservation.

This acceptance will be more particularly expressed by the creation of the Account or the Order. Creating an Account or making an Order will be deemed to have the same value as a handwritten signature.

Fiori Boutique reserves the right to modify the Privacy Policy at any time by publishing a revised version on its Website. The amended version will be accepted after making the Order. 

The Fiori Boutique Website may contain links to third party websites. These may have different privacy policies and Fiori Boutique will not be responsible for the content of third party websites.

The information contained on the Website is provided for information purposes only and is subject to change at any time without prior notice by Fiori Boutique.

Fiori Boutique declines all responsibility for the use that may be made by anyone of the information contained in this Website.

Fiori Boutique shall not be liable for any damage that may result from accessing or using the Website, including any deterioration or virus that may infect computer equipment or any other property.

2. How is Personal Data collected?

Fiori Boutique may collect personal data from the User in various ways, for example:

• During an Order by the User on the Website;
• During the processing of payments by Fiori Boutique and its payment provider;
• For any contact with Fiori Boutique related to a problem using the Website or during an Order;
• During simple navigation on the Website;
• During any contact with Fiori Boutique, particularly via the contact form.

This Personal Data may be collected directly through a declaration by the User (such as the contact form) or automatically through the cookie systems deposited on the User's terminal.

3. WHAT PERSONAL DATA IS COLLECTED and for what purposes?

In accordance with the principle of minimisation, Fiori Boutique collects and processes Personal Data to fulfil its contractual obligations towards the User, and to comply with its legal obligations, in particular to combat fraud.

However, the User has the possibility to refuse to provide some of this Personal Data, it being understood that this may have an impact on the proper functioning of the Website. Fiori Boutique may collect and process the following Personal Data, if provided:

• Contact details and information of the User or one of his employees (first and last name, e-mail address, telephone number, address) ;
  This contact information is necessary for the proper processing and follow-up of Sales Orders, to send commercial or marketing information, and for all exchanges between the client and Fiori Boutique, such as through the contact form.
• Website connection information (IP address, browser type, operating system, place and time of connection, terminal identifier) ;
  This information is used to enable Fiori Boutique to have statistics on the use of the Website, but also to improve it and to carry out its maintenance. It allows Fiori Boutique to improve the Website and is subject to the User's consent.
• Customer's bank and payment information (last 4 digits of the credit card) ;
  This information is necessary for the proper processing and tracking of Orders, and to process refunds.
• Details of the use of the Website, in particular by means of cookies (quantity of data received, pages viewed, actions taken) ;
  This information is used to enable Fiori Boutique to have statistics on the use of the Website, but also to improve it and to carry out its maintenance. It allows Fiori Boutique to improve the Website and is subject to your consent.

3. DISCLOSURE of personal data

Personal Data shall never be transferred to a third party.

Access to Personal Data is strictly limited. In this respect, the personal data collected by Fiori Boutique is communicated exclusively to the internal departments responsible for processing orders, executing contracts for the sale of Products, managing customer relations and Fiori Boutique's accounting.

However, Fiori Boutique may call upon the following categories of third parties, who may have access to Personal Data, which the User accepts:

• Payment service provider: Fiori Boutique will transmit to it the payment information of the User-customer to process the payments;
• Website hosting: All Personal Data may be stored on the servers of the Website host;
• Marketing provider: Fiori Boutique will transmit to it the contact details of the User customer to carry out advertising campaigns;
• Suppliers of accounting, logistics, legal, auditing, consulting and marketing services in the context of their services in relation to the processing identified above;
• Any judicial or administrative authority requesting it, or in application of the law or a court order.

These service providers have undertaken to Fiori Boutique to respect their legal and regulatory obligations with regard to personal data.

4. Personal Data SECURITY

Fiori Boutique commits to comply with the regulations that apply to the security of Personal Data and cannot exclude its responsibility in this respect. The Website is secured by an SSL certificate.

Fiori Boutique ensures that its employees and service providers responsible for processing Personal Data are subject to an appropriate obligation of confidentiality.

In the event of a breach of Personal Data, Fiori Boutique will inform the User as soon as possible.

Fiori Boutique shall store the Personal Data for the time necessary to achieve the purpose for which it was collected, without exceeding the duration of the business relationship plus the statute of limitations, and after exhaustion of all means of redress.

In this case, Fiori Boutique will delete all the Personal Data, except those strictly necessary to maintain its commercial accounts and to comply with its legal obligations.

5. Opt-In and Opt-Out Options

Opt-In:

Upon creating an account, you have the option to opt-in to receive the following communications:

• Marketing Emails: Updates on new products, special promotions, and other marketing information. You can choose to receive these communications during the account setup process or update your preferences at any time through your account settings.
• Newsletters: Regular updates and informative content related to our industry and services. You can opt-in during account creation or modify your subscription preferences through your account dashboard.

Opt-Out:

You can opt-out of receiving marketing emails, newsletters, and other non-essential communications at any time. To do so:

• Marketing Emails: Click the “unsubscribe” link at the bottom of any marketing email you receive.
• Newsletters: Update your subscription preferences through your account settings or follow the instructions in the newsletter.
• Contact Fiori Boutique at info@fioriboutique.com or call us at +1 (305) 370-1018